Buy iTech 83806 Ceramic Tourmaline Straightening Iron, 1-3/8" Reviews

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iTech 83806 Ceramic Tourmaline Straightening Iron, 1-3/8" Reviews

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iTech 83806 Ceramic Tourmaline Straightening Iron, 1-3/8" Overview:

• Heats up in seconds digital display.
• Adjustable heat control up to 400 degrees F. Ceramic heating device ensures even heat distribution and fast heat recovery.
• 100% Ceramic plates infused with tourmaline crystals leave hair smooth, silky and frizz free.
• Seals cuticle to prevent split ends.
• 360 degree swivel cord

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iTech 83806 Ceramic Tourmaline Straightening Iron, 1-3/8" Reviews

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2 of 2 people found the following review helpful Defective Product ... Worse Customer Service from iTech, February 8, 2008 By  Andrea J. Harrington (Seattle, WA) - See all my reviews    I bought the iTech Ceramic Tourmaline Flat Iron from Seattle beauty supply Ed Wyse. I had used the product two or three times when in a sizzle of smoke it just stopped working- while getting ready for a wedding no less. Appliances have never shorted out in my home the years we've lived here so assumed the product was defective. Because I had the flat iron just over 30 days Ed Wyse would not take it back but instead referred me to iTech support in California. The customer service person responded disinterestedly and told me to mail it back to them with a check for $15 dollars to mail me a new product. I told the rep that after sinking nearly $200 into the product I wasn't willing to spend an extra $30 and time on another flat-iron and could they waive the shipping at least one way. The customer service person was impatient, told me it wasn't his fault and my only option was to mail them the product and the check. He couldn't wait for me to get off the phone. I called Ed Wyse corporate... Read more Help other customers find the most helpful reviews  Was this review helpful to you?  Report abuse | Permalink   Comment

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